Our upgraded online banking site and mobile app have additional security options. For your protection, you will be asked to verify your identity each time you login from a new device.
To learn how to authenticate your device, follow the steps below:
Step 1. Enter your username and password, then click/tap "sign in"
Step 2. Select the method in which you want to receive an authentication code
Step 3. Once you've received the code, type it into digital banking
Step 4. If you don't want to repeat this step with each log in, be sure to check the box to "trust this device"
Step 5. Click/tap the button to "verify identity"
Other important Notes:
- If the device you are using is a public or shared device, it is recommended that you leave the toggle switch in the off position.
- Each time you clear your browser data on a trusted device, you will be asked to re-authenticate your device. Clearing your browser data means that our systems will no longer recognize your device.
- You will have three attempts to successfully authenticate your device. After the third invalid attempt, your account will be temporarily locked.