How your personal information is used.
Get the Facts
We are committed to protecting our members' privacy. This privacy notice explains how Adventure Credit Union collects, uses and safeguards its members' personal financial information.
Financial companies choose how they share your personal information. Federal law gives
consumers the right to limit some but not all sharing. Federal law also requires us to tell you how
we collect, share, and protect your personal information. Please read this notice carefully to
understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
• Social Security number and Account Balances
• Credit Scores and Payment history
• Transactions and Checking account history
When you are no longer our customer, we continue to share your information as described in this
notice.
All financial companies need to share members’ personal information to run their everyday
business. In the section below, we list the reasons financial companies can share their members’
personal information; the reasons Adventure Credit Union chooses to share; and whether you can
limit this sharing.
Reasons we can share your personal information |
Does Adventure share? |
Can you limit this sharing? |
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
|
YES |
NO |
For our marketing purposes—to offer our products and services to you
|
YES |
YES |
For joint marketing with other financial companies |
YES |
YES |
For our affiliates’ everyday business purposes—information about your transactions and experiences
|
NO |
NO |
For our affiliates’ everyday business purposes—information about your credit worthiness
|
NO |
NO |
For our affiliates to market to you |
NO |
NO |
For nonaffiliates to market to you |
NO |
NO |
Who we are:
Who is providing this notice?: Adventure Credit Union
What we do:
How does Adventure Credit Union protect my personal information?:
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Adventure Credit Union collect my personal information?:
We collect your personal information, for example, when you:
- Open an account or deposit money
- Pay you bills or apply for a loan
- Use your credit or debit card
We also collect your personal information from others, such as credit bureaus or other companies.
Why can’t I limit all sharing?:
Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes - information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.
• Member Driven Technologies (data processor)
Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.
• Adventure Credit Union does not share information with nonaffiliates other than as required by law
Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Our joint marketing partners include: insurance companies
Call 800-323-2129 or go to www.adventurecu.org
For moreinformation on our Privacy Policy, you may write us at:
Adventure Credit Union
630 32nd St. SE
Grand Rapids, MI 49548
If you use our mobile banking application on your mobile device, we may collect and process information about your actual location, but only if you expressly authorize collection of such information. Our mobile banking app periodically collects, transmits, and uses geolocation information to support features such as alerts and locating credit union and ATM locations near you. We also use this opt-in data to provide relevant messaging, even when the app is not open on your screen, to tailor our products and services for you, and to occasionally offer you promotions of interest. You can enable or disable access to this information at any time, through your device settings. You may further choose whether geolocation information can be monitored on a continuous basis in the background, only while the app is being used, or not at all.
This statement provides information about privacy related to usage of our website, adventurecu.org, henceforth referred to as “site.”
In order to help enhance the performance and functionality of our site, we utilize session, persistent, and third-party “cookies” that store a small piece of data on a users’ computers and collect certain information about the users’ visit to our site. Our site also uses web beacons (either directly or from our partners), along with cookies, to determine if a user has visited a particular page of our site. These beacons aid in providing more relevant advertising to the user, as well measuring the success of advertising campaigns, but provide no personally identifiable information.
Furthermore, the information we collect from these cookies and web beacons is used to determine information about a user’s visit to our site, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. This information is used to enhance the users experience while visiting our site and to improve the performance of our site.
Any third-party cookie or web beacon that we authorize for use on our site only collects that information described below for the same stated purposes as if we were directly collecting the information ourselves. For a third-party cookie or web beacon, the third-party will have access to the collected information in order to provide us with information or services to enhance the performance and functionality of the site.
The cookies and web beacons we use collect non-personally identifiable information about users of the site, including: browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, device and operating system used to access the site.
Additionally, Adventure Credit Union works with third party vendors to provide a more customized experience for you. To do so, when you interact with forms and product applications, we may collect and disclose personally identifiable information about you (specifically, your name and email address) to those vendors, though we do not allow them to re-sell or use that information for their own purposes. Names and email addresses are collected solely for Adventure Credit Union’s own direct marketing of credit union products and services.
Users who prefer not to accept cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. If you consent to our collection of cookies and you subsequently wish to withdraw your consent, you will need to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Please note that disabling cookies on your browser will prevent us from tracking your activities in relations to our site, however, it may also disable some of the functions and features of the site and the site may not work properly.
If you would like to determine your consent status, please contact us at: [email protected]
By continuing to use our site, you are agreeing to our placing cookies and/or web beacons on your computer in order to analyze the way you use our site. If you do not wish to accept cookies or web beacons in connection with your use of this site, please discontinue use of the site.