The 10/2 Rule
The 10/2 Rule is a valuable tool for anyone navigating the complex landscape of online and offline fraud. It provides a simple yet effective strategy to pause, reflect, and seek advice before making potentially risky decisions.
Block unwanted calls and text messages. Take steps to block unwanted calls and to filter unwanted text messages.
Don’t give your personal or financial information in response to a request that you didn’t expect. Legitimate organizations won’t call, email, or text to ask for your personal information, like your Social Security, bank account, or credit card numbers.
If you get an email or text message from a company you do business with and you think it’s real, it’s still best not to click on any links. Instead, contact them using a website you know is trustworthy. Or look up their phone number. Don’t call a number they gave you or the number from your caller ID.
Resist the pressure to act immediately. Legitimate businesses will give you time to make a decision. Anyone who pressures you to pay or give them your personal information is a scammer.
Know how scammers tell you to pay. Never pay someone who insists you pay with a gift card or by using a money transfer service. And never deposit a check and send money back to someone.
Stop and talk to someone you trust. Before you do anything else, tell someone — a friend, a family member, a neighbor — what happened. Talking about it could help you realize it’s a scam.
If you were scammed or think you saw a scam, report it to the Federal Trade Commission.
ID Safe Choice is an identity theft recovery service the credit union offers. This service is an option you can add to your Adventure checking account. If you ever need to use it, a Professional Recovery Advocate acts on your behalf and does all the work necessary to recover your identity, no matter how long it takes. Knowing that a skilled professional is in your corner alleviates stress and saves valuable time so you can focus on other important parts of your life.