Security and Protection
PROTECT YOUR DEBIT CARD AGAINST DECLINED TRANSACTIONS
- If you card is lost or stolen, call our 24-hour hotline at 800-528-2273
- MasterCard® Securecode provides additional layers of security against identity theft when you register your card
- Opt in to Overdraft Protection (detailed below), which will cover any shortages when you overdraft on your account and protect you against declined transactions (service provided at our discretion)
- Sign up for alerts in Online Banking and/ or mobile banking to track account activity and quickly identify any suspicious activity
Don't risk being turned away at the counter! Don't risk the hassle, expense, and embarrassment of a declined debit card transaction due to insufficient funds.
Adventure Credit Union provides multiple layers of protection to ensure you have the purchasing power you deserve all year long. Changes in federal regulations require Adventure to receive your consent before we cover overdrafts on items such as everyday debit and ATM transactions. If you have not told us that you want your overdrafts covered, you run the risk of having your debit card declined when you need it most. However, by giving us your consent, you will enjoy peace of mind knowing your credit union will pay your transaction in the event of an overdraft up to an approved limit. Call our Contact Center today at 800-323-2129 to enroll your account.
If you have concerns, questions, or find unusual activity in your account, please contact Adventure Credit Union. Contact Adventure via phone with our 24 hour Contact Center at 800-323-2129; send us a secure email, click here for information; or visit any of our convenient branch locations, click here to find one near you.
Visit our Security Pages for helpful information, links and more.
Remember, Adventure Credit Union offers ID Safe Choice, a professional identity theft recovery service for our members.